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Communication: blog, twitter, email, ...

knowledge tank

Gathering expertise with wikis.

Especially for specialist subjects, wikis are the ideal documentation platform. The opportunities for applying them seem to be almost boundless.

Marketing & Sales

Marketing and sales share valuable information about: customers, competitors, feedback about products and best practices.

Change management

Knowledge platforms for reorganization or fusion of company units.

Knowledge and quality management

Securing knowledge and developing quality standards, e.g. via project debriefing or succession management.

Technical manual

Providing installation descriptions, company handbooks, quality guidelines and IT-documentations online.

Support and helpdesk

Problem solving and knowledge gathered out of experience for customer service or customers.

Partner and supplier management

Product-information-portals for field staff and establishments. Information systems for information centers and co-operation partners.